No Existing Account

Students who do not have an existing knowledge center account

Print this sheet before proceeding.

Type the following address into your web browser: https://covkc.virginia.gov/vdem/external.
Click on the Register link.
Select I am a non-state employee, entering the site for the first time. Even if you are a state employee, if your state agency does not have its own domain, select this option.
Fill out the personal information to register for an account. The information is required for the system to differentiate between users.
IMPORTANT: You must select Virginia Department of Emergency Management – External as the training agency. Failure to do this will register you in another domain, which severely limits VDEM help desk personnel in their ability to help you access and use the system.
You will need to click the Select button after you select your Training Agency and Affiliation. (This is to maintain Americans with Disabilities Act compliance.)
After you fill out all required information, click on Submit, and your request will go to an administrator for approval.
You will receive an e-mail at the address you provided during registration, which will provide your login ID and temporary password.
At this point you are a registered user of the system, but you are not enrolled a course. You must enroll in your desired course separately.

To enroll in desired course, follow the below steps:

Using the login ID and password provided, log in to the system.
Select the Virginia Department of Emergency Management – External domain.
You will need to set your permanent password upon first login.
Go to Learning Center, then Course Information and Enrollment.
Type “VDEM” into the keywords block at the top of the page and click Search.
Scroll to the desired course and click on the blue information bullet next to the course title. The right side of the screen will then show the schedule for that course.
Click on the Enroll or Request Access link that corresponds to the desired course dates.